Q: Do you accept returns? What is your return window?
A: Yes! We're happy to accept returns for any reason up to 7 days after your purchase.
* Customers are responsible for return shipping fees(current now, we accept return by FedEx only, by using our own FedEx account, it will only cost you $40) except the situation below. If you have received defective, damaged or the wrong unit, we will responsible for the return shipping fees. (Taxes and any other expenses incurred during the return process will be deducted from your refund.)
* Custom orders and special orders are FINAL SALE and may not be returned or exchanged.
* PLEASE NOTE that cap size not suitable is not the problem of quality, before placing your order, please double check our cap size.
Q: How do I return my order?
Return is easy. By return, you will use our own FedEx account, it will only cost you $40, what you need to do is just print some files, and then call FedEx, let them pick up the wig to the address you specified.
Q: Do you process exchanges?
A: We are unable to offer exchanges at this time. However, we do accept returns up to 7 days after purchase.
After receiving your return, the refund will be returned to your original account within 1-3 business days.