Material: Best Brazilian hair
Lace Size: 10cm*8cm
Hair Density: Normal
Wig Size: M
Shipping: Wigs in stock will be shipped out within 48 hours by DHL/FedEx, it will take 3-7 working days for delivery, please visit SHIPPING for more details.
Return: 7 days money-back guarantee. All orders have a 7-day return policy from the day of receiving. Buyer pays for return costs. All items must be returned in its original state. For more details, please check RETURN.
Please note actual colors may vary. It is important to note that the hair may look slightly different in person than what you see on your computer monitor. This is due to the fact that every computer/phone monitor, lighting, and setting, all have a different capability to display colors and that everyone sees these colors differently. We try to edit our photos to show the products as life-like as possible, but please understand the actual color may vary slightly from your monitor. With that being said, we cannot guarantee that the color you see accurately portrays the true color of the product.
Please also keep in mind that for colored hair wigs. when shampooing, you may still have color bleeding when washing, since you have received the wig after being freshly colored. This is normal for human hair as actual hair dyes are being used.
We are not responsible for any custom fees for international orders.
Please note that the default size is M, change to another size, please contact our customer service.
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Q: Do you accept returns? What is your return window?
A: Yes! We're happy to accept returns for any reason up to 7 days after your purchase.
* Customers are responsible for return shipping fees and processing fees except the situation below. If you have received defective, damaged or the wrong unit, we will responsible for the return shipping fees and processing fees. (Taxes and any other expenses incurred during the return process will be deducted from your refund.)
* Custom orders and special orders are FINAL SALE and may not be returned or exchanged.
* Any odor on your wig will render it ineligible for return.
* PLEASE NOTE that cap size not suitable is not the problem of quality, before placing your order, please double check the cap size and cap measurement.
Q: How do I return my order?
A: Please contact us within 7 days of receiving the package. Returns beyond this time will not be accepted. Please ensure that all unit(s) must be unworn and in the same condition it was received. The unit must be in original condition, unworn, uncut or altered in anyway.
We cannot accept returned units that have had the lace cut or been worn. Please take care when trying on the unit and do not cut the lace. A photograph detailing that the unit is in original condition with the lace will be required before a return is permitted, failure to comply with this will result in the unit being returned to you. Returns that do not meet our policy will not be accepted and will be sent back to the customer.
* We recommend using a reputable parcel service with tracking confirmation for your return.
* Bee wigs assumes no responsibility for any returned item lost or damaged during transit.
Q: Do you process exchanges?
A: We are unable to offer exchanges at this time. However, we do accept returns up to 7 days after purchase.
After receiving your return, the refund will be returned to your original account within 1-3 business days.