Affordable High Quality Human Hair Wigs - BeeWigs

Frequently Asked Questions

Q: Can I colour/cut/style my hair?
A: Absolutely! All  BeeWigs hair products are made from 100 percent human hair and can be cut, colored and styled as if it were your own. You can darken it, lighten it, lay it to the side or make it shorter, but remember: just like our own hair, your human hair requires a good maintenance routine to keep it looking fresh and vibrant. Each purchase is accompanied by a set of care and maintenance tips specific to that particular texture.

Q: Can I straighten the curly hair?
A: Yes! BeeWigs Hair products are extremely versatile, but it’s important to remember that just like our hair, frequent use of high heat may permanently loosen the curl pattern.  If straight hair is your preferred style, we suggest trying one of our straight textures styled using bundles (for a full head sew-in) or a wig so that all of your hair is protected.

Q: How long will my hair last?
A: BeeWigs hair products can last up to a year or more with proper maintenance (we have some customers who have    been reusing theirBeeWigs hair for more than one years!). Because our hair is 100 percent virgin human hair, it truly does respond to how you care for it.  With constant styling and manipulation, all hair is prone to a little bit of shedding and tangling; as such, we recommend not cutting or sewing through wefts and sealing the wefts before your sew-in install. Remember…just like your own hair, curly and textured hair needs lots of moisture, but it does not respond well to products with alcohol or heavy product use. With BeeWigs Hair, there’s no need for hair grease or globs of gel. A simple co-wash regimen will do. If you experience heavy product buildup, you can treat the hair with a clarifying shampoo followed by a deep condition with a moisture rich conditioner. 

Q: Is the hair ready to wear?
A: Each purchase is accompanied by a set of hair care and maintenance tips. We recommend hand washing the hair before use and referring to our care and maintenance tips to keep yourBeeWigs Hair looking fresh and vibrant.

Q: Do you have any discounts or sales?
A: Yes!  BeeWigs hair periodically offers special promotions, discounts and/or flash sales. Sign up for our newsletter to be the first to know! And make sure you’re following us on Instagram-BeeWigs and Facebook-BeeWigs so that you’ll never miss a deal announcement.Please note that only one discount code can be used per order. Offers cannot be combined.

Q: What types of payment do you accept?
A: We accept the following payment method: PayPal. 

Q: Dyeing Hair
A: BeeWigs will arrive in their natural black/brown hair color and can be dyed any color you’d like.However, we strongly recommend consulting a professional hair stylist before dyeing or colour-treating your hair.

Q: Why my hair extension getting tangled?
A: 1) Your hair extension tangle due to dryness, oil & dirt built-up. Salt water, chlorine and not combing (wide tooth comb)out your hair daily.
2) Make sure to wash & condition your hair at least once a week, twice a week is better. U se olive oil to moisten it smoothly or consult your stylist for more help.

Q: How can I track my order?
A: Here is how you track your order: Log into MY ACCOUNT to view the status of your order Track your shipment by using the tracking number provided to you once your item(s) have been shipped. You cannot track your order before it has been shipped. If you don’t know what your tracking number is or if you’re having difficulty tracking your package, feel free to contact our customer service department for assistance. Phone Number: 8615253235581. Email: info@beewigs.com.

Q: Can I get a wig exactly like the product picture or like the YouTube or Instagram girl wearing from your company?
A: As we're offering different hair length, density, color, and some even different hair texture options for each hairstyle, so the finished wig may feel like a little different as the product pictures show, but they must have the same haircut or hair curls. For wavy wigs, the waves need to maintain after washing. And, we cannot make a wig in a shorter length and thinner density looks exactly the same as a long and thick wig, even with the same hairstyle. Hope you can understand.

Q: Can I customize my hair color?
A: Of course, you can.
And please kindly understand that the colors will look different when in different light shades. We cannot customize colors exactly like the pictures you provided.

Q: What are the processes of making a full lace wig?
1. Make a Swiss lace wig cap according to the size you asked.
2. Prepare the hair with the length you requested.
3. Bleach or dye the hair to the color you ordered.
4. Hand ties the hair to the wig.
5. Style the wig to the finished look.

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