Material: Natural Color Hair
Hair Density: Normal
Shipping: Wigs in stock will be shipped out within 48 hours by DHL/FedEx, it will take 3-7 working days for delivery, please visit SHIPPING for more details.
Return: 7 days money-back guarantee. All orders have a 7-day return policy from the day of receiving. Buyer pays for return costs. All items must be returned in its original state. For more details, please check RETURN.
Please note actual colors may vary. It is important to note that the hair may look slightly different in person than what you see on your computer monitor. This is due to the fact that every computer/phone monitor, lighting, and setting, all have a different capability to display colors and that everyone sees these colors differently. We try to edit our photos to show the products as life-like as possible, but please understand the actual color may vary slightly from your monitor. With that being said, we cannot guarantee that the color you see accurately portrays the true color of the product.
Please also keep in mind that for colored hair wigs. when shampooing, you may still have color bleeding when washing, since you have received the wig after being freshly colored. This is normal for human hair as actual hair dyes are being used.
We are not responsible for any custom fees for international orders.
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Q: Do you accept returns? What is your return window?
A: Yes! We're happy to accept returns for any reason up to 7 days after your purchase.
* Customers are responsible for return shipping fees(current now, we accept return by FedEx only, by using our own FedEx account, it will only cost you $30) except the situation below. If you have received defective, damaged or the wrong unit, we will responsible for the return shipping fees. (Taxes and any other expenses incurred during the return process will be deducted from your refund.)
* Custom orders and special orders are FINAL SALE and may not be returned or exchanged.
* PLEASE NOTE that cap size not suitable is not the problem of quality, before placing your order, please double check our cap size.
Q: How do I return my order?
Return is easy. By return, you will use our own FedEx account, it will only cost you $30, what you need to do is just print some files, and then call FedEx, let them pick up the wig to the address you specified.
Q: Do you process exchanges?
A: We are unable to offer exchanges at this time. However, we do accept returns up to 7 days after purchase.
After receiving your return, the refund will be returned to your original account within 1-3 business days.