FAQs
- How to choose the right wig size?
- How to measure the length of hair?
- What kind of hair do you sell?
- Can I use curling iron to style my wig?
- Where can i find customers reviews?
- Which payment method do you support?
- How long will I receive my wig?
- Does BeeWigs offer a return policy?
- How do I return my order?
- When will I receive my refund?
- Do I need to pay tax for shopping?
- Q: How to choose the right wig size?
- Please note that default size of stock wigs is M, Change it to S or L, we will charge $30, it will take about 1 week.
If you need to change the size to XL or XXL, we need add more hair on the wig to make it appropriate, price depends on the lenght of hair, so please contact our staff to get the exact amount of money.
- Q: How to measure the length of hair?
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A: The length shown on our website is from the top of the head.
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Q: What kind of hair do you sell?
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A: We only use the best unprocessed Brazilian hair.
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Q: Can I use curling iron to style my wig?
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A: Yes, of course. Our wigs can hold waves perfectly. Since excessive use of high heat will damage the hair, we recommend not to use too frequent or too high temperature to style the wig.
Tips: To protect the hair, apply a heat defense spray and distribute it evenly throughout each section of hair before applying heat.
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Q: Where can i find customers reviews?
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A: Click here Also, you may join our Facebook group to find real clients, ask them any questions on Facebook Click here !
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Q: Which payments do you accept?
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A: PayPal, Western Union and Bank Transfer
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Q: How long will I receive my wig?
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A: For wigs in stock, it will be shipped out within 24 hours by DHL/FedEx, It may takes between 7 working days to arrive.
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Q: Does BeeWigs offer a return policy?
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A: Yes! We're happy to accept returns for any reason up to 7 days after your purchase.
* Customers are responsible for return shipping fees except the situation below. If you have received defective, damaged or the wrong unit, we will responsible for the return shipping fees. (Taxes and any other expenses incurred during the return process will be deducted from your refund.)
* Custom orders and special orders are FINAL SALE and may not be returned or exchanged.
* PLEASE NOTE that cap size not suitable is not the problem of quality, before placing your order, please double check your cap size.
* We only accept return by FedEx.
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Q: How do I return my order?
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A: Please contact us within 7 days of receiving the package. Returns beyond this time will not be accepted. Please ensure that all unit(s) must be unworn and in the same condition it was received. The unit must be in original condition, unworn, uncut or altered in anyway. Also, please note that we only accept return by FedEx!
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Q: When will I receive my refund?
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A: After we got the return wig, we will refund your money within 48 hours.
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Q: Do I need to pay tax for shopping?
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A: Don't worry. Usually, we mark the value of wig less than $50, so there's no tax for most countries.